Custom Sizes & Delivery Service

Looking for information about delivery of your aquarium, aquarium furniture or accessories? Here you will find all the important information about our delivery service within Germany and to selected European countries.

Please note regarding delivery times: All stated delivery times are estimates and are non-binding. Actual delivery times always depend on how fully booked our delivery routes are.

Personal delivery instead of anonymous freight shipping

Whenever possible, we deliver larger aquariums, furniture and delicate goods with our own delivery service. This avoids unnecessary transfers and reduces the risk of transport damage. For aquariums, we also help carry the tank to the desired installation location – at no extra charge.

Ordering several aquariums? Save on delivery!

For eligible aquariums, delivery becomes cheaper from the second tank onwards. We offer tiered shipping charges for many standard aquariums. This is particularly attractive for shrimp breeders and anyone setting up multiple tanks.

Example for the Netherlands & Belgium (eligible Terra-Natur aquariums): The first aquarium costs €14.90 to ship, the second adds €10, the third and fourth add €8 each, and each additional tank from the fifth costs just €5. Shipping five eligible tanks therefore costs only €45.90 in total.

The shipping tiers depend on the items, destination country, delivery address and shipping method. Different rates may apply to bulky goods, custom sizes and individually arranged deliveries. The total shipping charge shown at checkout is final.

Germany

Within Germany, we deliver standard goods as well as larger aquariums, aquarium furniture and custom-made products. More information about custom sizes, individual manufacturing and our personal delivery service can be found on our Custom aquarium & special sizes page.

Regional aquarium delivery from €19: For eligible orders, we offer personal regional delivery as part of our planned delivery routes. Learn more about regional aquarium delivery. You can check whether this service is available for your address, and at what price, at checkout.

Austria

Austria is one of our regular delivery countries. Standard delivery for equipment and accessories currently costs €9.90; from €200 of eligible parcel-shippable equipment and accessories, standard delivery is free. Delivery costs for aquariums, furniture, bulky goods and hardscape are calculated individually based on the delivery address.

More about aquarium delivery to Austria

France & Monaco

We also deliver regularly to France and Monaco. Standard shipping for equipment and accessories costs 12,90 € and is free from 300 € worth of eligible equipment and accessories that can be shipped as regular parcels.

France – Regional Special: The same standard parcel rate of 12,90 €, with free shipping from 300 € of eligible goods, also applies in the French regional areas. For larger aquariums and other items with separately calculated delivery charges, our regional delivery service remains available according to route planning.

More about aquarium delivery to France

Denmark

Denmark is also one of our regular delivery destinations. Standard shipping for equipment and accessories that can be shipped as regular parcels costs 12,90 € and is free from 300 € worth of eligible equipment and accessories. Delivery costs for aquariums, furniture, bulky goods and hardscape are calculated individually at checkout. Consolidated deliveries generally take approximately 1–4 weeks, depending on availability and route planning. All delivery times are non-binding estimates.

Switzerland

Switzerland is once again part of our regular delivery area. Standard delivery for equipment and accessories currently costs €19.90; from €500 of eligible parcel-shippable equipment and accessories, standard shipping is free. The current delivery time is approximately 2–6 weeks. Separate delivery conditions apply to larger aquariums, furniture, bulky goods and custom sizes.

More about aquarium delivery to Switzerland

Deliveries to Switzerland are made DDP to the delivery address: VAT and customs duties are included in the total price. No additional import charges are due on delivery. Individual delivery charges for aquariums, furniture and bulky items are displayed at checkout or quoted in advance.

Aquarium delivery to the Netherlands

We deliver aquariums, custom-size tanks, furniture, equipment and accessories to the Netherlands. Standard shipping for regular parcels with equipment and accessories costs €9.90 and is free from €150 of eligible parcel-shippable equipment and accessories. Aquariums, furniture, bulky items and hardscape have separate delivery charges. Eligible aquariums may qualify for volume-based shipping discounts; actual totals are displayed at checkout.

More about aquarium delivery to the Netherlands

Belgium, the Netherlands & Luxembourg

Belgium, the Netherlands and Luxembourg are also part of our regular delivery area. Standard parcel shipping for eligible equipment and accessories costs €9.90 and is free from €150 of eligible parcel-shippable equipment and accessories. Aquariums, furniture, bulky goods and hardscape are excluded; their shipping costs are calculated separately at checkout. More details are available in our delivery conditions.

Delivery conditions & current costs

You can always find the current shipping and delivery costs, delivery times and information about bulky goods and custom-made products in our delivery conditions.

Standard parcel shipping within Germany

For equipment and accessories that can be shipped as regular parcels within Germany (excluding islands), standard shipping costs €4.90 and is free from €100 of eligible parcel-shippable equipment and accessories. Island surcharges are always charged separately. Delivery usually takes approximately 3–21 days, subject to availability. Delivery costs for aquariums, furniture and bulky goods are calculated individually and displayed at checkout after entering the delivery address.

Other delivery countries

Our own delivery service operates in Germany, Austria, Luxembourg, Belgium, the Netherlands, Denmark, France, Monaco and Switzerland. We also regularly deliver to Hungary, Slovenia, Czechia, Slovakia, Poland, Italy, Croatia, Spain, Andorra, San Marino, Vatican City, Sweden, Finland, Portugal, Gibraltar, Greece, Bulgaria and Romania by parcel service or freight carrier, or as part of planned delivery routes where specified. The applicable rates and delivery times are listed in our shipping policy. Other EU countries are available on individual request.

Production times for custom-size and custom-made aquariums

For aquariums marked as custom sizes outside Terra-Natur's standard range, production generally takes approximately 1–3 weeks for glass up to 6 mm, 2–3 weeks for 8–10 mm glass and 3–5 weeks for 12 mm glass. Custom-made products also include individually selected covers, Optiwhite versions, drilled holes and divider panes.

After production, the manufacturer first delivers the aquarium to us. Final delivery then follows according to our route planning. Production and delivery times are non-binding estimates; the actual delivery time depends on availability and the capacity of our routes. If you need a fixed date, please contact us before ordering.